Privacy Policy & Data Protection

Overview

Subliminal Fields (“we”, “us”, “our”) operates subliminalfields.com (the “Website” or the “Service”). This Privacy Policy outlines the types of personal information we collect, how we process and safeguard it, legal bases for processing, and the privacy rights available to you under applicable data protection laws, including the GDPR (EU), CCPA (California), and LGPD (Brazil).

Our products are offered as entertainment, relaxation, and personal development audio programs. They are non-medical products and are not intended to diagnose, treat, or replace professional care. We do not require health data to deliver our Service.

Payments & Digital Refund Policy

We process transactions using secure, encrypted third-party payment gateways. All payment information is directly handled by certified billing partners adhering to strict PCI-DSS standards. We do not store full payment card numbers or sensitive financial credentials on our servers.

Digital Product Refund Terms

Due to the instant, non-returnable nature of downloadable digital products and audio programs, all sales are final and non-refundable once access is provided.

Duplicate Payment Exception: If you accidentally place a duplicate order or experience a verified duplicate transaction for the same item, please contact support immediately. We will gladly process an exchange or full refund for the duplicated charge after verifying the transaction logs.

What Personal Data We Collect

We collect necessary personal data to process orders, deliver digital access, and optimize your user experience:

Special Categories: We do not collect or request sensitive personal data (such as medical history, biometric data, or racial identity).

Usage Data

Usage Data includes technical and interaction details automatically transmitted by your browser or device (e.g., IP address, browser build, pages viewed, time spent, and error logs). We analyze Usage Data strictly to ensure platform security, improve digital playback performance, and fix technical bugs.

Tracking Technologies & Cookies

We utilize cookies and local browser storage to run the store, remember cart selections, and analyze traffic patterns. Key cookie types include:

• Essential Cookies: Required for secure login, cart functionality, and checkout flow.
• Functional Cookies: Store user preferences and interface settings.
• Performance & Analytics Cookies: Help us monitor site reliability and user navigation metrics.
• Marketing Cookies: Applied only where explicitly permitted to deliver relevant product updates.

You can manage or disable cookies at any time via your browser settings or our website consent tools.

How We Use Personal Data

We process personal data for legitimate business operational purposes, including:

• Fulfilling orders and delivering downloadable digital products to your account or email.
• Processing payment transactions and preventing fraudulent purchases.
• Providing responsive customer service, resolving support inquiries, and technical troubleshooting.
• Sending essential transactional messages, receipt notices, and security updates.
• Complying with accounting, legal, and tax reporting requirements.

Sharing Personal Data & Third Parties

We never sell your personal data. We share relevant data only with essential operational service providers, including:

• Payment Gateways: Certified payment processors handling order checkout.
• Hosting & Infrastructure: Secure cloud servers, CDNs, and database hosting providers.
• Customer Support & Analytics: Email delivery tools and website performance analytics services.
• Legal Authorities: Only when required by official subpoena, law, or regulatory compliance.

Retention & Deletion

We retain personal information only for as long as necessary to maintain active account access, comply with accounting rules, or resolve disputes:

• Order & Transaction Records: Retained for accounting and tax compliance as mandated by law.
• Support Inquiry Data: Stored until customer issues are completely resolved.
• Inactive Account Data: Deleted or anonymized upon request or after extended inactivity periods.

International Data Transfers

Your information may be stored or processed in jurisdictions outside your home country. We enforce strict technical and organizational safeguards, including standard contractual agreements, to ensure your personal data receives equal protection globally.

Security Standards

We enforce SSL/TLS encryption, restricted administrative access, and regular security monitoring to protect your data against unauthorized access, loss, or disclosure. While no digital platform is completely immune to risks, we actively safeguard all systems against vulnerabilities.

Your Data Protection Rights (GDPR, CCPA, LGPD)

Depending on your location, you hold specific data privacy rights:

GDPR (European Union & UK)

• Right to access, correct, or request deletion of your personal data.
• Right to restrict or object to data processing.
• Right to data portability and consent withdrawal at any time.

CCPA / CPRA (California)

• Right to know what personal details are collected and processed.
• Right to request deletion of personal information.
• Right to opt-out of data sharing or direct marketing.
• Right to non-discrimination for exercising your privacy rights.

LGPD (Brazil)

• Right to confirm processing, access data, and correct inaccurate details.
• Right to request data blocking, anonymization, or deletion.

To exercise any of these rights, email us at [email protected]. Requests are handled promptly within statutory response windows.

Children & Minors

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has shared personal details with us, please contact us immediately for deletion.

AI Data Processing

We may utilize automated algorithms or AI features exclusively for user experience personalization, search indexing, or catalog recommendation. We do not use your private personal information for training public AI models.